Customer terms

Terms and Conditions

These terms explain the rules for using the RODEO BRAIN public website, SaaS platform previews, inquiry forms, payment-services workflows, and future services.

Effective date: November 10, 2026

Important product boundaryRodeo Brain’s current public site includes a presentation and local/simulator rehearsal. It does not process live payments, issue production tickets, send customer messages, or create a customer account through this website.

1. Using the site

You may use this site for lawful business evaluation, event-planning inquiries, and access to information we publish. Do not misuse the site, probe its security, submit malicious code, impersonate another person, or interfere with its availability.

2. SaaS and payment-services model

RODEO BRAIN provides software-as-a-service and payment-services workflows to Organizers, venues, and business partners. It does not produce, host, or control an event. The Organizer or venue is responsible for event operations, ticket terms, customer notices, refunds, chargebacks, and customer remedies. Merchant-of-record, settlement, and dispute responsibilities are governed by the applicable written agreements.

3. Inquiries and future services

Submitting a partner inquiry does not create a contract, reservation, ticket purchase, sponsorship, payment obligation, or guarantee that Rodeo Brain will accept or provide services. Any paid service, event-specific ticketing, or implementation engagement will be governed by a separate written agreement and applicable event terms.

4. Accuracy and availability

We work to keep information accurate and useful, but previews, availability, features, integrations, and timing may change. Demonstration data is fictional and must not be treated as a live sales, attendance, financial, or operational record.

5. Intellectual property

RODEO BRAIN, Cowboy CMO branding, site copy, design, software, and original materials are owned by us or our licensors. We grant you a limited, revocable, non-exclusive right to view the site for evaluation. You may not copy, resell, or create derivative commercial products from our materials without written permission.

6. Privacy

Our Privacy Notice explains how we handle information submitted through this site. Do not submit payment-card data, government identification, medical information, or other sensitive information through a public form.

7. Disclaimers and limits

To the fullest extent permitted by law, the site and previews are provided without warranties of uninterrupted availability, fitness for a particular purpose, or error-free operation. We are not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the public preview. Nothing here limits liability that cannot legally be limited.

8. Changes and contact

We may update these terms as the product or law changes. The effective date above will change when we publish a revision. Questions about these terms may be sent to support@rodeobrain.com.